Jamshedpur, March 24: The nationwide lockdown, as announced by Prime Minister, is an important step towards fighting COVID-19 collectively.
As mentioned in his address to the nation yesterday evening, all essential services will be continued and necessary arrangements will be done. As a responsible corporate, Tata Steel continues to work with the respective state governments and district administrations to help in this hour of crisis.
The Company is working to ensure that there is no interruption in basic civic amenities for the citizens of Jamshedpur during this period. Jamshedpur Infrastructure & Utilities Services Co. Ltd., a Tata Steel subsidiary, will continue to provide the basic civic amenities like water and electricity, ensure regular cleaning, fumigation and sanitization, garbage collection and disposal.
The customer complaints pertaining to city amenities are being handled through the existing helpline number and the online system. The online bill payment system, already in existence, is being promoted aggressively.
General awareness campaigns to sensitise people and ensure adherence to government guidelines will be amplified. The Jamshedpur city healthcare services will continue as normal. Tata Main Hospital is responding to the COVID-19 situation by curtailing the OPD services and creating special emergency facilities for repeat medicines through telephonic appointments and online/telephonic booking for TMH COVID19 Screening Room.
These services have been created as a temporary emergency measure to reduce unnecessary crowding in the OPD and in the waiting area of TMH COVID-19 Screening Room.
The Company is following the Government directives & guidelines on social distancing, ensuring safety of all stakeholders and the community around its areas of operation. Majority of the employees have been advised to work from home across locations in the country.
It has been notified and clarified by the Govt. of India and the respective State Govts. that Mines, Steel, Coal, Power, Fertilizers etc., under Essential Services and Process Industries where the continuous operations of the plant facilities are important, are also exempted from the lockdown measures and will continue to operate.
Basis the clearances given, specific guidance and instructions received from the respective district administrations have been issued to the operating plants and mines. As a responsible corporate citizen, we will minimise the operating footprint and have minimum number of people working in our operating plants and mines.
We, at Tata Steel, are exercising extreme caution. The health and safety of our employees, their families and our suppliers, vendors and our larger ecosystem is of paramount importance. Tata Steel follows a robust management system framework and a sound safety governance structure that drives its health and safety measures. We are constantly monitoring the COVID-19 situation across our locations and are also ensuring regular communication with our stakeholders.