Jamshedpur, July 13 : The Indian Railway Catering and Tourism Corporation (IRCTC) is all set to introduce several changes in its meals from July 15. Passengers of Rajdhani including Bhubaneswar-New Delhi that travel via Tatanagar will get to enjoy the revamped rationalised meals from IRCTC. Besides, the Railways has also decided to initiate major reforms in its catering services.
The steps are a part of several reform measures undertaken by the Railways in its bid to address passenger grievances and improve quality of food served in trains. From use of Artificial Intelligence to ‘Menu on Rails’ app, to live video streaming of railway kitchens to revamped meals and vending machines.
From July 15, passengers travelling in the selected Rajdhani trains will get an additional chocolate bar in breakfast and will be served dry vegetable along with lunch and dinner. Moreover, passengers opting for non-vegetarian food will be served boneless chicken instead of the usual chicken with bone.
Apart from this, IRCTC is also introducing a host of service-related changes from July 15. Serving meals using trolleys and bio-degradable food trays with air-tight sealing are some of the new facilities passengers will witness in Rajdhani and Duronto trains.
Usage of bio-degradable trays will be extended to other express trains as well and the Railways has set a deadline of three months to complete the task.
From July 15, passengers will also be given hand sanitizers while e-carts will be used for the transshipment of food from the kitchen to the train. Moreover, IRCTC has said that bearers would be given new uniforms in phases and there would be an added impetus on their qualification and behaviour with passengers.